What is Organizational Communication

If you’re wondering why Organizational communication is important, think about all of the different types of communication that take place within a business on a daily basis. From communicating with customers and clients to communicating with employees, there is a lot of ground to cover.

What is Communication within Organizations?

Organizational communication is communication within organizations. It includes communication between members of different departments and between different levels of management. Organizational communication can be both formal and informal. Formal communication takes place through channels that have been established by the organization, such as memos, reports, and meetings. Informal communication takes place outside of these channels, through social interactions and communication networks.

Importance of Communication in an Organization

Organizational communication is important because it helps to create a shared understanding among members of an organization. It can help to improve communication channels and make communication more effective. It can also help to reduce conflict and improve cooperation.

Communication Process in an Organization

Organizational communication typically follows a linear communication model, in which there is a sender who encodes a message and a receiver who decodes the message. The message is then sent through a channel, such as an email or face-to-face communication. The receiver then decodes the message and sends a response back to the sender.

Main Elements of the Communication

There are four main elements of the communication process: sender, receiver, message, and channel. The sender is the person who encodes the message and sends it to the receiver. The receiver is the person who decodes the message and sends a response back to the sender. The message is the information that is being communicated. The channel is the medium through which the message is sent, such as email, face-to-face communication, or a memo.

The communication process can be affected by noise, which is anything that interferes with the communication of the message. Noise can be internal, such as a person’s thoughts or emotions, or external, such as background noise or environmental distractions.

Communication Barriers

The communication process can also be affected by communication barriers, which are anything that prevents the communication of the message. Communication barriers can be physical, such as a loud noise or a physical barrier between the sender and receiver. They can also be psychological, such as a person’s preconceptions or biases.

Effective Communication Skills

The communication process can be improved by using effective communication skills. Effective communication skills include active listening, nonverbal communication, and clear and concise communication.

Active listening is a communication skill that involves listening to the speaker and trying to understand the message that they are trying to communicate. Nonverbal communication is a communication skill that involves using body language, such as facial expressions and eye contact, to communicate. Clear and concise communication is a communication skill that involves communicating in a way that is easy to understand.

Bottom Line

Organizational communication is important because it helps to create a shared understanding among members of an organization. It can help to improve communication channels and make communication more effective. It can also help to reduce conflict and improve cooperation.