Mark Jackson
I build the systems and AI workflows I write about, in businesses I actually run. Everything on this site gets tested in the field before it gets published.
I spent twenty-two years in the Navy running operations that couldn't fail. You write the playbook, you train the team, you build the system, or things break. That standard is what I bring to every book, workbook, and piece of content on this site.
Every system here is one I use myself first. If it hasn't held up under real operating conditions, it doesn't make it into a book.
Three ways this shows up: content, books, and hands-on work.
Blog, social, and newsletter content built from systems I run in my own operations, not tools I only read about.
The Smarter Hacks Library on Amazon. Each book compiles a system that's already working, with a companion workbook to build it on the page.
Hands-on implementation for owners who'd rather it just get built. Capacity is limited by design. Current offers and availability live on the Work With Me page.
Before Smarter Hacks, I spent two decades as a Naval Officer, building systems, training people, and running operations under pressure. I hold an M.S. in Information Systems and an M.S. in Cybersecurity Management and Policy. That background is why the work here is system-first, not trend-first. I'm not chasing tools. I'm building workflows that hold up.
22 years · 12 enlisted, 10 commissioned · Operations & leadership
University of Maryland Global Campus
University of Maryland Global Campus
Based in Atlanta · Serving small business owners remotely
The same standard, whether it's a blog post or an engagement.
- I only publish what I run. If I'm recommending a tool or workflow, it's active in a business I operate myself. If I stop using it, I say so.
- Systems before tools. Every book, post, and engagement leads with the workflow. The tool is downstream, never the opener.
- Documentation over dependency. Consulting engagements end with something your team can run without me. The goal is autonomy, not a retainer you can't get out of.
- Written for operators. No assumed technical background, no jargon you have to look up. If you can run a small business, you can run what's here.
Want the systems, or want them built for you?
Grab the free kit and books to start on your own, or talk through what's not working and see if hands-on consulting makes sense.